Have a look at:
Covert Persuasion: Psychological Tactics and Tricks to Win the Game (Hardcover)
by Kevin Hogan and James Speakman.
- Hardcover: 223 pages
- Publisher: Wiley (September 18, 2006)
- Language: English
- ISBN-10: 0470051418
It offers a wealth of information about how to frame your words in any negotiation setting.
Must not be missed!
